Frequently Asked Questions
What does “on-site” manager mean?
“On-site” manager means that an employee, usually the Store Manager, has an apartment on-site as part of the facility.
What is climate control?
Climate control is a feature that we offer at many of our facilities around the country. Our climate controlled units maintain a temperature of 70 to 75 degrees. This feature helps protect your stored belongings from the extreme temperatures.
What is a roll-up door?
Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.
Do you offer RV/boat/car/motorcycle parking?
Center Park Storage offers parking for RVs, boats, cars and motorcycles.
What is a drive-up unit?
A drive-up unit is an outside unit, located on the first floor of a facility, that gives you the ability to load your belongings directly from a vehicle or truck.
What’s the difference between office hours and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
What is the difference between an indoor and outdoor unit?
An outdoor unit has access from outside. An indoor unit is within the property and will require you to go inside to access your unit.
What are the payment terms?
Center Park Storage strives to make your storage experience as hassle free as possible, including paying your bill. Typically, our leases are month-to-month but we also offer the flexibility of long-term leases. We also offer AutoPay. We can automatically charge your Mastercard®, Visa®, Discover®, or American Express® each month. Or you can pay online by clicking the “Pay Online” link on the main navigation.
What sizes are available and how do I pick my size?
We offer a wide range of sizes to accommodate your needs. Sizes range from 4×5, or 20 square feet, to 10×20, or 200 square feet. Determining the right size is easy with the help of our online storage calculator and the help of our Store Managers who are trained to assist you in this process. To determine the sizes available at a location near you, visit our Sizes & Rates page or contact the Store Manager.
What are the differences between outdoor, drive-up and indoor storage units?
These are the three most common types of space for self storage. Review our storage guide to understand the differences and decide type is right for you.
How can I choose the right size self storage unit?
Estimating how much space you will need for your storage items can be easy if you know what you want to store. Use our self storage guide to find your right size. Or read through these simple guidelines to assess your self-storage needs.